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Webinar: Best practices for open enrollment and benefits administration


Over time, changes in employment law have led to an increase in legal responsibilities, making benefits administration more complex and demanding greater effort during open enrollment.

During this webinar, you will gain access to expert tips that will help you effectively run your open enrollment process. We will explore emerging benefits administration trends and best practices for business owners and HR professionals. This session will discuss actionable steps and best practices to comply with regulations and efficiently administer benefits.

Attendees will also be informed on key employee benefits life cycle aspects, including benefit processes for new hires, qualifying life events, and employment termination.


After completing this course, the learner will:

How to implement an effective open enrollment strategy
    • Explore planning, preparing, and executing a seamless open enrollment process
    • Understand communication strategies, timelines, and technology tools to engage employees effectively and simplify the enrollment process
Understand key benefit compliance and administration tasks at specific touchpoints with employees, including:
    • Hiring
    • Employment termination
    • Qualifying life event
    • ACA compliance
    • COBRA compliance


HRCI: 1 Credit – The use of this official seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

SHRM: 1 Credit – Trupp HR is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®. This program is valid for 1 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.


Audra Hedberg (She/Her), PHR, PHRca, SHRM-SCP, Vice President of Services

As the Vice President of Services for Trüpp, Audra Hedberg leads departments providing HR Consulting and Outsourcing Services to clients. Audra has been an HR professional for over 18 years, working in various industries.  She has a passion for helping clients thrive and enjoys providing guidance under various employment laws in a relaxed style that is easy to understand.

Contact: audra.hedberg@trupphr.com | 503.828.0255 x112


Derek Tracy

Derek Tracy (He/Him), MBA, MS, SPHR, SHRM-SCP, Manager of HR Services

As the Director of HR Services for Trüpp, Derek leads the HR Services team providing HR Outsourcing Services to Trüpp’s clients. Derek is a US Army veteran and former Chief Human Resources Officer that holds a Master’s degree in both Organizational Leadership and Business Administration from Quinnipiac University.  Derek’s professional passion revolves around helping clients improve business outcomes by way of innovative leadership and HR strategies.

Contact: derek.tracy@trupphr.com | 503.828.0255 x102