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2026-10-16T00:00:00-07:00
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Webinar: Top 5 manager mistakes that put your organization at risk

 

Managers are central to your company’s culture and compliance efforts. Even well-meaning leaders can inadvertently pose legal and employee relations risks without realizing it. This fast-paced, practical webinar highlights the top five ways manager behavior can lead to claims, complaints, and costly mistakes. It also provides participants with straightforward tools to minimize risks right away.


Attendees will discover what effective management looks like, what actions to cease, and how to address common personnel issues in a way that safeguards both employees and the organization.

Learning objectives:

Performance management and documentation breakdowns
How inconsistent feedback, surprise terminations, and weak documentation create legal exposure and morale issues, plus what clean documentation includes.

Inappropriate comments, harassment, and “jokes” that cross the line
What managers must shut down, how to respond to concerns in the moment, and why intent does not matter nearly as much as impact.

Leave, accommodations, and “off-the-books” flexibility
Where managers accidentally violate leave and disability accommodation rules, how to avoid playing doctor, and when to involve HR immediately.

Pay, timekeeping, and scheduling mistakes
Manager habits that trigger wage and hour claims (off-the-clock work, missed meal/rest breaks where applicable, misclassifications, “just get it done” culture) and how to manage workload without breaking the rules.

Retaliation risk and mishandling complaints
The fastest way retaliation claims happen (even when leaders think they are doing the right thing), what counts as protected activity, and the dos and don’ts after someone raises a concern.

 


HRCI: 1 Credit – The use of this official seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

SHRM: 1 Credit – Trupp HR is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®. This program is valid for 1 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.


Presenters:

Audra Hedberg (She/Her), PHR, PHRca, SHRM-SCP, Vice President of Compliance and Consulting

Audra Hedberg has over 20 years of experience helping HR leaders navigate workplace challenges. She designs practical HR strategies balancing compliance, risk, and business goals. Known for her straightforward approach, Audra translates complex issues into actionable guidance for HR professionals across various initiatives.

Contact: audra.hedberg@trupphr.com | 503.828.0255 x112

 

Derek Tracy

Derek Tracy (He/Him), MBA, MS, SPHR, SHRM-SCP, Associate VP of People Strategies

Derek leads the HR Services team, providing HR Outsourcing to clients. A US Army veteran and former CHRO, he holds master’s degrees in Organizational Leadership and Business Administration from Quinnipiac University. His passion is helping clients improve business outcomes through innovative leadership and HR strategies. 

Contact: derek.tracy@trupphr.com | 503.828.0255 x102

 

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