Leave Administration Outsourcing

We ensure employee leaves are done right

Leave administration doesn’t have to be overwhelming

Managing employee leaves of absence presents many legal landmines that can be difficult to navigate, even more so for those with employees in multiple states or large metro areas where there may be a variety of leave and sick time regulations.

Let the experienced professionals at Trüpp remove the uncertainty so you can enjoy the peace of mind that comes from knowing employee leaves are handled in a legally compliant manner. Get the added benefit of having your employees return to work in a more optimal and timely manner.

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Trüpp manages all types of employee leave

Our team of leave administration specialists has years of experience with FMLA and ADA requirements and proactively keeps up with state and local leave and sick time laws. As your third-party administrator, Trüpp follows meticulous procedures and strictly adheres to mandated timelines to ensure an efficient process that reduces risk and virtually eliminates leave abuse.

Family and Medical Leave Act (FMLA)
State and local protected leave
Paid sick leave
Military leave

Jury duty leave
Emergency responder leave
Domestic violence leave

How leave administration outsourcing works

Determination of Eligibility

Our leave administration professionals understand the complexities of legal requirements and timeframes for each step of the leave process. When notified of a potential protected leave, Trüpp verifies eligibility, sends out notifications of rights and status to the employer and the employee, and ensures proper certifications are completed within legally mandated timeframes.

Leave Approval + Monitoring

Our experienced professionals verify that certifications have the necessary information for a qualifying reason and required time off. We provide appropriate notices regarding time off parameters, benefits impact, time tracking, and other details. Trüpp monitors and manages expiration, extensions, and the need for recertification to ensure a smooth and legally compliant leave process.

Return to Work

Trüpp notifies employees when their leave is ending and informs them of any fitness for duty requirements that need to be met prior to their return to work. We determine whether any potential accommodations need to be implemented upon the employee’s return. As a neutral third party, Trüpp is able to protect the employee’s privacy and mitigate risk for the employer.

ADA Interactive Process

When necessary, Trüpp works with employees who require an ADA-certified accommodation. Trüpp gathers information according to the ADA certification from the employee and provides recommendations to the employer regarding reasonable accommodations. Following the employer’s review and decision, Trüpp will communicate the outcome of the ADA interactive process to the employee.

Easy to use leave administration portal

A streamlined interface for submitting leave information and questions

Our leave administration portal provides an easy-to-use interface for initiating and checking the status of employee leaves. Inquiries create tickets to the Trüpp team that ensure nothing falls between the cracks.

Easy-to-use employee self-service portal
Leave status updates tied to completion of action items
Actions list with automated reminders
Leave calendar views for each leave case
Automated hour tracking + calculation
Robust reporting options

Why consider outsourcing leave administration

EMPLOYEE PRIVACY

Employee leaves of absence often involve deeply personal circumstances that can be uncomfortable for employees to discuss with their employer. As a neutral third party, Trüpp facilitates greater transparency, which can lead to better accuracy and thoroughness of information.

MITIGATE RISK

Our expertise and proven processes ensure a legally sound process that follows prescribed procedures, strict timelines, and proper notifications. Additionally, as a third party, Trüpp shields the employer from sensitive information that could open the employer to unnecessary risk.

AFFORDABLE EXPERTISE

With Trüpp, you no longer need to dedicate time or staffing to maintaining internal leave expertise and you will likely avoid unnecessary reliance on legal counsel. You’ll enjoy best-practice methodology, access to a dedicated team of experts, and processes that are legally compliant.

REDUCE COSTS

Partnering with Trüpp for your leave administration keeps costs predictable and mitigates the risk of costly fines and lawsuits. In addition, our expertise and careful monitoring reduce the risk and resource strain of costly employee leave abuse.

Take your outsourcing program to the next level

HR Services Outsourcing

Add HR services outsourcing and enjoy a comprehensive human resource program regardless of the size of your organization. Trüpp operates as an extension of your team, addressing policies and regulatory compliance, leave administration, employee relations, employee onboarding, and training and development. Additional fees apply.

LEARN MORE

Benefits Administration Outsourcing

Add a comprehensive employee benefits administration program that includes open enrollment, employee eligibility and status changes, responding to employee inquiries, coordinating with carriers and brokers, and carrier statement reconciliations. Additional fees apply.

LEARN MORE

Leave administration outsourcing FAQs

Is Trüpp able to interact with Spanish speakers?Wayne Smith2022-07-19T16:32:29-07:00

Is Trüpp able to interact with Spanish speakers?

Absolutely! We have bilingual leave specialists that are able to assist both English and Spanish speakers with leave-related questions and support

What types of leave can you manage for my organization?Wayne Smith2020-10-05T08:35:47-07:00

What types of leave can you manage for my organization?

As a national provider of HR Services, we manage our clients’ state, local, federal, and company-sponsored employee leaves. We continuously monitor leave law updates, so you can have peace of mind that all leaves are managed in accordance with relevant leave laws.

How long does it take to get setup?Wayne Smith2020-10-01T18:50:37-07:00

How long does it take to get setup?

Onboarding and implementation typically take 4-6 weeks from service agreement execution to when we are ready to go live with receiving leave requests and administering leaves.

Can we transfer our existing leaves over to you?Wayne Smith2020-10-05T08:45:04-07:00

Can we transfer our existing leaves over to you?

Yes. We can take on any existing leaves currently in process.

What is the cost of your leave administration service?Wayne Smith2020-10-05T08:42:30-07:00

What is the cost of your leave administration service?

The cost varies depending upon company size. You can request a customized quote here

Do you provide any assistance with training managers?Wayne Smith2020-10-05T08:37:28-07:00

Do you provide any assistance with training managers?

Yes. Online, on-demand manager training is included with our service.

Does your service include an employee portal for employees to submit leave requests and information?Wayne Smith2023-05-22T09:47:59-07:00

Does your service include an employee portal for employees to submit leave requests and information?

Yes. We’ve created an easy-to-use leave portal that employees can access 24/7.

Does your service provide the employer with real-time access to leave activities and status?Wayne Smith2023-05-23T16:18:26-07:00

Does your service provide the employer with real-time access to leave activities and status?

Yes. Trüpp provides a web-based dashboard containing the current status of each of your organization’s active and archived leaves.

Do you have a dedicated phone number for employees and or HR departments?Wayne Smith2020-10-05T08:58:07-07:00

Do you have a dedicated phone number for employees and or HR departments?

Yes, employees have a toll-free number dedicated to leave administration services. The HR team can use this number and will also have direct extensions to their account team.

How long will it take for our employees to receive responses to requests or questions?Wayne Smith2020-10-05T08:59:05-07:00

How long will it take for our employees to receive responses to requests or questions?

Trüpp has a service level agreement (SLA) to respond to requests within four business hours.

Do you need to have access to our HRIS system?Wayne Smith2020-10-05T09:00:04-07:00

Do you need to have access to our HRIS system?

No. While preferred, access to your systems is not a requirement. During our onboarding process, we work with the client to establish an agreed-upon method for maintaining current and accurate access to employee information needed for leave administration activities.

If we decide not to allow our systems access to your company, what will HR and or the employee be responsible for?Wayne Smith2020-10-05T09:58:37-07:00

Let’s get started

Request information about leave administration outsourcing

Fill out the form below and see just how easy it can be to simplify your Leave Administration process and ensure your organization is compliant with complex leave laws.