PERFORM learning path

Unlock the keys to navigating employee performance

Managing employee performance is a vital part of being a supervisor. This learning path provides methods for setting employees up to succeed, practical tools for giving performance feedback, best practices for contending with common performance issues, and techniques for navigating difficult conversations.

The PERFORM learning path consists of four courses that each take approximately 60 minutes to complete.

Each course includes an activity guide with exercises for applying principles in the learner’s work environment.

PERFORM learning path courses

As the first segment of the PERFORM learning path, this course presents how managers can effectively establish and maintain expectations from the hiring process through ongoing employment. The content focuses on the concept of performance management and expectation setting prior to hiring, in the first 90 days of employment, and beyond.

Duration: 60 minutes | may vary by user
Recommended Audience: Supervisors and managers
Language: English

$95   per learner | volume discounts available

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Course learning objectives:
  • Communicate performance expectations in the hiring process
  • Set performance expectations for new hires
  • Provide timely and helpful ongoing feedback to employees
  • Support employees using performance management techniques
  • Improve the employee experience and effectiveness during their first 90 days of employment
Course outline:
  • Performance Management
  • Pre-Hire Expectation Setting
  • Employee Onboarding
  • 30/60/90 Days & Beyond

As the second segment of the PERFORM learning path, this course breaks down the elements of communication for managers to maximize the effectiveness in which they communicate with their team. The content focuses on tactics for listening and essential strategies for communicating performance feedback.

Duration: 60 minutes | may vary by user
Recommended Audience: Supervisors and managers
Language: English

$95   per learner | volume discounts available

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Course learning objectives:
  • Effectively listen to employees to improve communication
  • Communicate performance feedback in a constructive manner
  • Understand and overcome challenges that arise in communication
  • Acknowledge communication styles and adjust for maximum effectiveness
  • Use effective communication tools and strategies
Course outline:
  • Listening to Communicate
  • How We Communicate
  • Communication Styles & Strategies
  • Having Difficult Conversations

As the third segment of the PERFORM learning path, this course focuses on how managers can best address performance and conduct issues in the workplace. The content provides guidance for managers using a progressive process, from initial verbal corrections and written warnings to properly conducting terminations.

Duration: 60 minutes | may vary by user
Recommended Audience: Supervisors and managers
Language: English

$95   per learner | volume discounts available

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Course learning objectives:
  • Administer a progressive process
  • Effectively document performance issues
  • Administer an effective verbal correction
  • Prepare and utilize written corrections
  • Utilize employee suspensions and support workplace investigations
  • Conduct a respectful and well-thought-out termination process
Course outline:
  • Progressive Processes
  • Documentation
  • Verbal Corrections
  • Written Corrections
  • Suspensions and Investigations
  • Terminations

As the fourth and final segment of the PERFORM learning path, this course dives into some of the most common performance and conduct concerns managers face. The content focuses on specific performance concerns, identifying root causes and potential solutions.

Duration: 60 minutes | may vary by user
Recommended Audience: Supervisors and managers
Language: English

$95   per learner | volume discounts available

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Course learning objectives:
  • Consider the root causes that may be leading to common performance and conduct concerns
  • Identify solutions for addressing root cause concerns identified
  • Structure an effective conversation addressing the concern with employee
Course outline:
  • Quality and Quantity of Work Issues
  • Attendance Issues
  • Poor Self-Management
  • Hygiene and Appearance
  • Inappropriate or Offensive Behavior
  • Bad Attitude
  • Violation of Company Policy
  • Misuse of Company Time
  • Alcohol and Substance Abuse Issues

$295   per learner | volume discounts available

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Get pull through with our Facilitated Workshop Toolkit

Facilitated workshop toolkit

Enhance manager training with the PERFORM Facilitator Guide and Presentation Template. Incorporate your organization’s unique business framework and culture, promote group discussions, and create work plans for learners.

$250   per learning path

Sample Facilitator’s Guide

Sample Presentation Template

Purchase options

Group Enrollments

Enroll a group of learners from your organization in a specific course or learning path and enjoy volume discounts.

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Individual Enrollments

Pick and choose specific courses or learning paths for professional development. Volume discounts available.

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Simply browse our online store to enroll and complete an online course or learning path of your choosing.

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Maintain your SHRM & HRCI certification

Human resources training | Get credit from SHRM and HRCI

Trüpp is an HRCI Approved Provider offering HRCI re-certification credit for most of our training seminars, workshops, and webinars. Trüpp is recognized by SHRM to offer Professional Development Credit (PDCs) for SHRM-CP or SHRM-SCP.