Trüpp’s Refund Policy
Our online compliance store products are currently delivered by Internet download only. After your purchase has been approved, we will process your order. Orders are typically processed within one (1) hour but could take as long as twenty-four (24) hours to complete. Once your order has been processed, we will send you a confirmation email using the email address you provided on our order form.
This email will serve as your electronic purchase receipt and will contain the information you need to access our product downloads.
Downloads from our servers are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads, we reserve the right to terminate access to our download servers if abuse occurs.
We stand behind our products and your satisfaction with the products you have purchased is important to us. We offer a money-back guarantee for products purchased and downloaded through our compliance store. If you are dissatisfied with the quality of a product you have purchased from our online compliance store, please contact us at firstname.lastname@example.org to initiate a refund.
Refund requests must be made within seven (7) days of your original purchase.