Workplace Investigations Certification Program

Comprehensive HR investigation training

Workplace investigations present significant legal risk. Trüpp’s comprehensive Workplace Investigations Certification Program provides learners with the proper training to maintain a fair and unbiased process that reduces employer risk. As effective investigators, learners will understand the complete workplace investigation process and be fully equipped to gather and assess the necessary evidence to make a well-informed determination.

HR investigation certification training program | Trupp

Our Workplace Investigations Certification Program provides learners with the knowledge and tools to:

  • Recognize the need for an investigation
  • Navigate influential factors such as relevant employment laws and company policies
  • Develop the skills and qualities of a credible investigator
  • Manage and support all involved parties
  • Follow the general process and steps for a thorough and legally sound workplace investigation
  • Conduct effective interviews
  • Handle evidence properly

The Workplace Investigations Certification Program consists of four courses, each with a workbook outlining main concepts and providing space for capturing notes. The Workplace Investigations Certification Program is self-paced and will take approximately 5 hours to complete. Courses can be taken and referenced for 12 months following purchase.

Workplace Investigations Certification Program courses

Introducing Workplace Investigations is the first segment of the Workplace Investigations Certification Program. This course lays the foundation for what it takes to become an effective investigator. The content outlined in this course provides learners with best practices and guidelines for recognizing potential investigation triggers, receiving and handling complaints, and understanding influential factors such as relevant employment law and internal policies and procedures.

Duration: 60 minutes | may vary by user
Recommended Audience: HR representatives, managers, lawyers, consultants, compliance officers, private investigators, or any other individual who may be assigned to a workplace investigation role
Language: English

Course learning objectives:
  • Identify triggers that initiate investigations
  • Recognize the common causes of investigations
  • Understand the importance of established workplace policies and procedures
  • Operate with a general understanding of laws relevant to investigations
  • Identify investigation goals
  • Understand investigation risks and best practices
Course outline:
  • Investigation Triggers
  • Receiving a Complaint or Report
  • Causes of Investigations
  • Goals for Investigations
  • Relevant Agencies & Laws
  • Established Policies & Procedures
  • Properly Handling an Investigation

Becoming an Effective Investigator is the second segment of the Workplace Investigations Certification Program. This course explores what it takes to lead an investigation and recognize the roles and responsibilities involved in the process. The content outlined in this course provides learners with the knowledge needed to understand the qualifications of an effective investigator, decide who should conduct an investigation, and the delegated responsibilities of managing and supporting employees along the way.

Duration: 60 minutes | may vary by user
Recommended Audience: HR representatives, managers, lawyers, consultants, compliance officers, private investigators, or any other individual who may be assigned to a workplace investigation role
Language: English

Course learning objectives:
  • Confidently choose an investigator
  • Understand when to use an internal versus external investigator
  • Understand the traits of a competent investigator
  • Recognize the roles and responsibilities during an investigation
  • Properly engage with employees during an investigation
Course Outline:
  • Choosing an Investigator
  • Traits of an Effective Investigator
  • Investigation Roles
  • Handling Employees During an Investigation

Facilitating Workplace Investigations is the third segment of the Workplace Investigations Certification Program. This course covers the process and steps of conducting a thorough workplace investigation. The content outlined in this course provides learners with the knowledge needed to plan and assess an investigation’s scope, analyze findings and make determinations, and comprehensively conclude and document an investigation.

Duration: 60-90 minutes | may vary by user
Recommended Audience: HR representatives, managers, lawyers, consultants, compliance officers, private investigators, or any other individual who may be assigned to a workplace investigation role
Language: English

Course learning objectives:
  • Analyze if a situation warrants an investigation
  • Assess the scope of an investigation
  • Prepare, facilitate, and complete an investigation
  • Manage to collect evidence and conduct interviews
  • Make investigation and disciplinary action determinations
  • Prepare investigation summaries and reports
  • Conclude the investigation in a manner that informs participants and mitigates retaliation
Course Outline
  • Investigation Process
  • Investigation Planning
  • Conducting Interviews & Collecting Evidence
  • Investigation Findings
  • Preparing Investigation Documentation
  • Following an Investigation

Mastering Investigation Interviewing & Evidence is the fourth segment of the Workplace Investigations Certification Program. This course covers effective practices for conducting investigation interviews and handling evidence. The content outlined in this course provides learners with the knowledge needed to plan and lead effective interviews, assess credibility, and mindfully collect and handle evidence.

Duration: 60-90 minutes | may vary by user
Recommended Audience: HR representatives, managers, lawyers, consultants, compliance officers, private investigators, or any other individual who may be assigned to a workplace investigation role
Language: English

Course learning objectives:
  • Thoughtfully prepare for investigation interviews
  • Establish an interviewing plan
  • Utilize effective interviewing questions and techniques
  • Understand techniques for assessing demeanor and credibility
  • Employ ethical and compliant practices when collecting evidence and conducting workplace searches
Course Outline:
  • Planning Interviews
  • Conducting & Documenting Interviews
  • Interview Questioning
  • Credibility

$795   per learner

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Cost per learner, per 4-course program | SCORM 1.2, SCORM 2004, AICC, xAPI (Tin Can), and cmi5 packages can be provided for deployment in your LMS

Meets regulatory requirements for HR investigations

Establish a foundation for legally sound HR investigations

Our curriculum is aligned with the strict standards of the California Department of Fair Employment and Housing’s guidance for qualified investigators along with regulations specific to the type of investigation being conducted.

Our curriculum addresses procedures and timelines for the following regulations:

  • Federal and state employee monitoring and privacy laws (phone, internet, video, etc.)

  • California Department of Fair Employment and Housing’s guidance for qualified investigators

  • Regulations regarding the handling and storing evidence

  • Laws pertaining to the protection of employee rights

  • Regulations regarding internal investigator qualifications and certification

  • Regulations that establish liabilities associated with mishandling an investigation

  • Federal and state laws prohibiting workplace harassment

  • Laws related to workplace safety

We monitor state and federal laws for updates and new regulations and regularly update our curriculum to maintain compliance.

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Workplace investigation training certificate

Workplace Investigations Certification Program | Certificate of Completion

Learners receive the Workplace Investigations Certification Program | Certificate of Completion verifying completion of the Workplace Investigations Certification Program. Learners must complete each course and score a passing grade or 80% or higher on each examination.

The Certificate of Completion email will include a link enabling learners to add the certification to the Licenses and Certification section of their LinkedIn profile.

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Maintain your SHRM & HRCI certification

Human resources training | Get credit from SHRM and HRCI

Trüpp is an HRCI Approved Provider offering HRCI re-certification credit for all of our training courses, and webinars. Trüpp is recognized by SHRM to offer Professional Development Credit (PDCs) for SHRM-CP or SHRM-SCP.

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